Privacy Policy

This Privacy Policy describes the policies of Umberella Rank LTD T/A Better Ranking, 128 City Road, London EC1V2NX, United Kingdom of Great Britain and Northern Ireland (the), email: sam@seohertfordshire.co.uk, phone: 07455493536 on the collection, use and disclosure of your information that we collect when you use our website ( https://seohertfordshire.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

How We Use Your Information:
We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Testimonials
Customer feedback collection
Processing payment
Support
Administration info
Targeted advertising
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at sam@seohertfordshire.co.uk. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at sam@seohertfordshire.co.uk.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies

Our website uses cookies, which are identifying technologies that your computer receives when you visit certain websites. We do not match or correlate this information with any customer information that you submit to The SEO Works.

Cookies used on the site:

• User preference – we set these to customise your website preferences, for example dismissing a popup not to show again in your browser, or setting your live chat preferences.
• Analytics – we use these to understand how the website is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
• AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget. We also log when users view specific pages, allowing us to provide targeted advertising in the future.
• LinkedIn: We use LinkedIn advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target future advertising.
• CRM: We use HubSpot as our CRM and cookies are set by it to log user preferences and activity.
• Third party cookies: We use a number of external web services. For example, to display slideshows we sometimes use SlideShare; to show videos we use YouTube and Vimeo, to encourage social shares we use social media like and share buttons. We cannot prevent these sites, or external domains, from setting their own cookies and collecting information on your usage. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Your web browser may be set to accept cookies automatically, but can be changed to decline them. If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. The Help section of the toolbar on most browsers will tell you how to set your browser to prevent new cookies or disable cookies altogether, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari). For more help www.aboutcookies.org contains information on how to do this on a wide variety of desktop browsers.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Umberella Rank LTD T/A Better Ranking, 128 City Road, email: sam@seohertfordshire.co.uk. We will address your concerns in accordance with applicable law.